Service Privacy Policy

Last Modified: September 3, 2024

A. Privacy Statement

Your privacy is respected at Orange USA Inc. (“Orange”, “we”, “our”, or “us”). This Privacy Policy (“Privacy Policy”) describes the types of information, including Personal Data, that we gather from you when you use our Service(our “Service”), as well as your choices regarding use and disclosure of your Personal Data.

As used in this Privacy Policy, Personal Data (“Personal Data”) means information that identifies you, directly or indirectly, by reference to identifiers such as your name, identification number, location data, online identifier, or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural, educational, commercial, professional, or social identity.

By accessing our Service, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Service. Each time you use our Service, the current version of the Privacy Policy will apply. Accordingly, whenever you use our Service, you should check the date of this Privacy Policy and review any changes since the last version. This Privacy Policy is applicable to all Service visitors, registered users, and all other users of our Service.

You acknowledge that this Privacy Policy is part of our Terms of Use, which is incorporated by reference, and by accessing or using our Service, you agree to be bound by the Terms of Service. If you do not agree to our Terms of Service, do not access or use our Service.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

B. Personal Data Collected by Orange

When you use our Service, Orange collects information (i) that you knowingly and voluntarily provide when you use our Service, including registration and account setup information, (ii) that we are able to collect based on your use (such as analytics details), and (iii) that we are able to collect using cookies and other similar technologies.

1.Personal Data that you knowingly and willingly provide.

Orange collects information that you knowingly and willingly provide when you use our Service (such as through web forms and profile screens), including registration or account setup information, profile details, payment information, and ratings information. We primarily use this information to fulfill your transaction requests. You can choose not to provide us with certain Personal Data, but then you may not be able to take advantage of the Service or other features that we offer. The information that we collect and use includes the following kinds

• Date of Birth
• Email Address
• Payment Information, including credit and/or debit card information and zip cord
• Purchase Information, including content and the time of purchase
• Login or account name, screen name, nickname, handle, or other identifier that permits the physical or online contacting of a specific individual

We may also collect and store Personal Information about other people that you provide to us, as well as information about you provided by others. If you or other users use our Service to upload, share, or distribute content (including videos, comments, or other submissions), and such content contains Personal Data about you or others, such information may be stored to allow for such uploading, sharing, or distribution. As a requirement to use our Service, you acknowledge that you have consent from any individual (or the parent of any child under the age of 16) to share their Personal Data with us. We may also receive your Personal Data from trusted third parties (including, for example, business partners, subcontractors in technical, payment, and delivery of membership services, advertising networks, or analytics providers).

2.Personal Data that we collect based on your use.

Orange collects information that is sent to us automatically by your web browser. Orange may use this information to generate aggregate statistics about visitors to our Service. This information typically includes details about your:

• IP Address
• Browser Type
• Operating System
• Local Time Zone
• Date and Time of Each Visitor Request (e.g., web pages selected and time spent on each page)
• Referring Site and/or Search Engine
• Device Type (e.g., desktop, laptop, tablet, phone, etc.)
• Screen Size, Color, Depth, and System Fonts
• Language Preference

Additionally, Orange may use non-Personal Data for various business purposes such as providing customer service, fraud prevention, market research, and improving our Service. The information we receive depends on the settings on your browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.

3.Personal Data collected by cookies and other similar technologies.

Orange may obtain information about you by installing “cookies” on your computer’s hard drive. We use cookies to collect statistical information about the ways visitors use our Service including which pages they visit, which links they use, and how long they stay on each page. Orange may also use cookies to create a database of your previous choices and preferences, saving you time and effort.

If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. If you limit or disable the use of cookies when you visit Orange’s Service, you may be unable to use the full functionality of our Service.

We may also permit select third parties to use cookies to collect information about our Service visitors’ online activities across other websites or over time to assist us with advertising or analytics. The use of cookies by any third parties is not covered by our Privacy Policy, as we do not have access to or control over their cookies. Tracking data collected by these advertisers and third parties can be used to decide which advertisements you see on our Service, and on third-party sites and applications, but does not identify you personally and is not associated with your registration account.

4.Aggregate Information.

We may aggregate and anonymize or pseudonymize all information that we collect from you, including Personal Data. This may be done for the purpose of market research on brands and products, marketing campaigns, and advertising.

C. How is Your Personal Data Used?

We will only process your Personal Data, including sharing it with third parties, where:

• You have provided your consent, which can be withdrawn at any time;
• Processing is necessary for the performance of a contract to which you are a party;
• We are required by law;
• Processing is required to protect your vital interests or those of another person; or
• Processing is necessary for the purposes of our legitimate commercial interests, except where such interests are overridden by your rights and interests.

We may use Personal Data we collect about you on its own or combine it with other information we have about you to:

• Create user accounts and/or profiles through registration;
• Perform internal operations, such as tracking and improving the effectiveness of our website, mobile experience, and marketing efforts;
• Provide product and/or Service fulfillment, such as creating and maintaining accounts, managing purchases, payments, and more;
• Personalize user experiences, such as remembering your settings and preferences for things like language, font size, etc.;
• Administer contests or promotions;
• Advertise and market our products and the Service – and those of our business partners – including to present targeted advertising, send or provide you with advertisements, analyze whether our advertisements are effective, and help us determine whether you may be interested in new products of services;
• Provide information to our business partners or suppliers;
• Transfer your information, such as to servers outside of the United States, or as part of a merger or sale of the business;
• Provide information to our representatives and/or advisors, such as our attorneys, accountants, and others to help us comply with legal, accounting, or security requirements; or
• Comply with legal requirements, such as in response to a subpoena or similar investigative demand.

We may also disclose your Personal Data as otherwise set forth in this Privacy Policy, as permitted by law, or with your consent.

D. Who Can Access the Personal Data We Collect?

We will only transfer your Personal Data to third parties who provide sufficient guarantees regarding the technical and organizational security measures governing the processing to be carried out and who can demonstrate a commitment to compliance with those measures.

Where third parties are processing Personal Data on our behalf, they will be required to agree, by contractual means or otherwise, to process the Personal Data in accordance with the applicable law and to act only on our instructions, or as permitted by law.

Orange may disclose your Personal Data to the following entities and for the listed purposes:

1. Agents. We employ other companies and individuals to perform functions on our behalf. Examples of such functions include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing technical support, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. We share our users’ Personal Data with agents as we deem necessary for such third parties to perform their functions.
2. Employees. Only authorized employees have access to your Personal Data.
3. Affiliates. When you are asked for information while on our Service, you are sharing that information with Orange Inc. and our various affiliates, unless stated otherwise. As a result of this sharing, you may receive communications from any of our affiliates.
4. Authorized Business Partners. These include agents, contractors, vendors, licensors, resellers, system integrators, etc. Orange, our affiliates, and our business partners may share Personal Data with each other and use it consistent with this Privacy Policy. Orange and our authorized business partners may also combine Personal Data with other information to improve our products, the Service, content, and advertising.
5. Advertisers. Third-party advertisers and advertising platforms may also serve targeted advertisements as part of the Service. Please be aware that information practices of third-party advertisers or platforms collecting data on our Service are not covered by this Privacy Policy.
6. Authorized Business Partners, Advertisers, Agents, and Promotional Offers. We may enter into alliances, partnerships, or other business arrangements with third parties to share Personal Data for the purpose of providing you with information regarding products and services that we think may be of interest to you. We may also share your information with third-party partners for them to better target products and services to their customers.
7. Other Users. Please remember that any information you share in public areas of the Service, such as message boards or feedback sections, becomes public and anyone may take and use that information. Please be careful about what you expect to keep private. If your Personal Data is posted in any public areas of the Service, you may contact us through our customer service representatives to have such information removed.
8. To Comply with Legal Process, Protect Orange, or Enforce our Rights. We may disclose your Personal Data when necessary to conform to legal requirements or comply with legal process; enforce or apply our conditions of use and other agreements; protect the rights, safety, or property of Orange, our affiliates, service providers, our users or the public; or to prevent a crime or protect national security (including exchanging information with other companies and organizations for fraud protection and credit risk reduction).
9. As Part of a Merger or Sale of Business. We may disclose your Personal Data in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

E. International Users

We are headquartered in the [United States]. Your Personal Data may be accessed by us or transferred to us in the United States or to our affiliates, partners, merchants, or service providers who are located worldwide. If you are visiting our Service from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. By using our Service, you consent to any transfer of this information.

We will protect the privacy and security of Personal Data according to this privacy statement, regardless of where it is processed or stored; however, you explicitly acknowledge and consent to the fact that Personal Data stored or processed in the United States will be subject to the laws of the United States, including the ability of governments, courts of law, or enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Data.

F. Security

We maintain reasonable industry security measures to safeguard against loss, theft, interference, and misuse, as well as unauthorized access, disclosure, alteration, or destruction of your Personal Data. We also maintain procedures to help secure online sessions and to protect Orange accounts and systems. This approach helps ensure that information remains safe and private, however, you should understand that no data storage system or transmission of data over the internet or any other public network can be guaranteed to be 100% secure, accurate, complete, or current.

G. Storage and Retention

The Personal Data that you provide us is generally stored on Google Cloud Platform servers located in the United States. If you are located in another jurisdiction, you should be aware that once your Personal Data is submitted through our Service, it will be transferred to our service in the United States and that the United States currently does not have uniform data protection laws in place.

Orange will retain your Personal Data for as long as needed to provide you with the Service. If you wish to request that we no longer use your Personal Data to provide you with the Service, you may contact us at support@emaqi.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

H. Site-Specific Terms

1. Do Not Track Policy. Except as otherwise provided in this Privacy Policy, we do not use technology that recognizes a do-not-track signal from your web browser.
2. Marketing. By consenting to this Privacy Policy, you agree to receive marketing materials from us. If Personal Data is collected by us for marketing purposes, we will usually inform you before collecting your data or sharing it for third party purposes. You can prevent the processing of your Personal Data for these purposes by checking certain boxes on the forms we used to collect your personal data. Additionally, if you prefer not to receive marketing messages from us, please let us know by clicking on the unsubscribe link within any marketing message that you receive, or by sending a message to us at support@emaqi.com.
3. Links to Third-Party Services. Our Service may contain links to third-party websites, applications, and services not operated by us. These links are provided as a service and do not imply any endorsement by Orange of the activities or content of these sites, applications, or services nor any association with their operators. Orange is not responsible for the privacy policies or practices of any third party including websites or services directly linked to our Service. You should review any such linked site’s privacy policies before submitting any of your personal information to such third parties, as we are not responsible for and have no control over information that is submitted to, or collected by, these third-party sites.

I. Minors and Children’s Privacy

To provide our Service, we may collect information from children under the age of 16. To access certain parts of our Service, we may require age verification so that it is not available to children. In these cases, we do not knowingly collect Personal Data from children. When our Service is directed at children, we will not require a child to disclose more information than is reasonably necessary for the use of our Service, and before doing so will acquire a parent’s verifiable consent.

In accordance with California law, minors under the age of 18 residing in California may remove or request and obtain removal of content and information that they post on our Service. In order to remove or request and obtain removal of such content and information, the user must contact us at support@emaqi.com. Users should be aware that removal of the content and information posted by a minor does not ensure complete or comprehensive removal of content or information posted on our Service. Under certain circumstances, Orange may not have to comply with this removal requirement. Orange also reserves the right, to the extent permitted by law, to anonymize the posted content or information or to make such content or information invisible to other users and the public instead of removing or deleting the content or information.

J. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. If we make any material changes to this Privacy Policy or the way we use, disclose, or collect Personal Data, we will notify you by revising the “Effective Date” at the top of this Privacy Policy, prominently posting an announcement of the changes on our Service, or sending an email to the email address you most recently provided us (unless we do not have such an email address) prior to the new policy taking effect. Users are bound by any changes to the Privacy Policy when they use our Service after notice of such changes has been communicated. We encourage you to review this Privacy Policy regularly to ensure that you are familiar with Orange’s current practices.

K. Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us as follows:

• By emailing Orange’s privacy representative at support@emaqi.com
• By mail to: Privacy Department

149 New Montgomery St. 4th floor #322, San Francisco, California